Anytime you need a car we are here for you

INFINITY AUTO RENTAL
413 - 746 - 8885

We will answer with a smile and get you on your way !

Positive Customer Experience by Marie G. of Agawam, MA

"January 2015, I found Infinity Auto Rental in West Springfield, Mass., in an online search when I recently had to leave my Subaru Baja in a local repair shop for up to a week for a head gasket job.  I couldn't be more impressed with the professionalism and customer service of this company located nearby to national rental companies such as Enterprise and Hertz.  I have used both of these companies, and the rental is often accompanied with the hard sell about the need to buy supplementary insurance.  It was important to me that I be able to make a seamless transfer between dropping off my car for service and getting into a rental car and on my way.  Although Enterprise and Hertz advertise drop-off and pick-up services I was alarmed by reviews I read online concerning their reliability.  To be fair, I recently used Enterprise and was picked up and dropped off, but this seemed dependent upon the timing.  If i got there too close to closing time all bets were off.  On a frigid day, Joe, the owner of Infinity, personally picked me up in a heated rental car and also dropped me off on my return.  Although I had rented the car for a week, he also gave me a discount when my auto repair was done ahead of schedule and I returned the car early.  To top it off, Infinity sent me a nice thank you note for renting from them.  As a lawyer who was a daily newspaper journalist for two decades cynicism runs deep in my veins.  My background also leads me to place a premium on truth.  Infinity offers top-notch customer service at reasonable prices.  How often do you find that these days?  If you need a rental car call Infinity first.  This company could teach the national chains a lesson or two about customer service."